At MKSEN EVENTS TRENDING (OPC) PRIVATE LIMITED, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit or use our website, mksenevents.com, and when you purchase or enquire about our event packages and celebration packages.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. About Us

Company Name: MKSEN EVENTS TRENDING (OPC) PRIVATE LIMITED
Director: Mohit Kumar Sen
Mobile: 8129671459
Email: Mkseneventspvtltd@gmail.com
Office Address: S1, 1st FLR, KARUNAKARAN.S, LOTTUS TOWER, KOVALAM JN., Vizhinjam, Thiruvananthapuram, Kerala – 695521, India
Website: mksenevents.com

For any privacy-related questions or requests, you may contact us using the details provided above.

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following information:

A. Personal Information

When you enquire about or purchase an event or celebration package, we may collect:

  • Full name
  • Mobile/telephone number
  • Email address
  • Billing or service address
  • Event or celebration date
  • Event location or venue details
  • Package preferences and requirements
  • Number of guests or participants
  • Special instructions or requests
  • Payment and transaction-related information
  • Any other information voluntarily provided by you

B. Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Website pages visited
  • Date and time of visits
  • Referring website or source
  • General usage and interaction information

This information helps us maintain, improve, and secure our website.

C. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better user experience.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

3. How We Use Your Information

We may use the information we collect for purposes including:

  • Processing event and celebration package enquiries and bookings
  • Providing requested event-related services
  • Communicating with you about your booking or enquiry
  • Confirming event dates, locations, requirements, and package details
  • Processing payments and maintaining transaction records
  • Providing customer support
  • Sending booking confirmations, updates, reminders, and service-related communications
  • Customising or improving our packages and services
  • Improving our website, products, and customer experience
  • Preventing fraud, misuse, unauthorised access, or other unlawful activities
  • Maintaining business and accounting records
  • Complying with applicable legal and regulatory requirements
  • Sending promotional or marketing communications where permitted by law and, where required, with your consent

4. Event-Related Information

Because our services involve event and celebration packages, you may voluntarily provide information about your event, such as the occasion, venue, guest requirements, preferred arrangements, decorations, catering preferences, entertainment requirements, or other celebration-related details.

We use this information only as reasonably necessary to understand your requirements and provide the requested services.

Please avoid providing sensitive personal information that is not necessary for your booking or enquiry.

5. Payment Information

Payments for our services may be processed through third-party payment gateways or financial service providers.

Where applicable, payment information may be handled directly by the relevant payment service provider. We may receive transaction-related information such as payment status, transaction reference, amount, and date.

We do not intend to unnecessarily collect or retain complete payment card information such as full card numbers, CVV numbers, or banking passwords.

6. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share relevant information with trusted third parties where reasonably necessary to operate our business and provide your requested services, including:

  • Event service providers and vendors
  • Decoration, catering, entertainment, venue, transportation, or other service partners
  • Payment gateways and financial service providers
  • Website hosting and technology providers
  • Communication and customer-support service providers
  • Professional advisers, auditors, or consultants
  • Government authorities or law-enforcement agencies where required by applicable law
  • Other parties where disclosure is necessary to protect our legal rights, customers, property, or safety

We seek to share only the information reasonably necessary for the relevant purpose.

7. Third-Party Services and Websites

Our website may contain links to or integrations with third-party websites, payment gateways, social media platforms, or other external services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review the privacy policies of such third parties before providing them with your personal information.

8. Marketing Communications

Subject to applicable law, we may use your contact details to inform you about our event packages, celebration packages, offers, new services, or other business updates.

You may request to stop receiving promotional communications at any time by contacting us at Mkseneventspvtltd@gmail.com.

Service-related communications, such as booking confirmations, payment updates, event-related notices, and important service information, may still be sent when necessary to fulfil your request.

9. Data Security

We take reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, misuse, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and complying with legal or regulatory obligations.

When personal information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.

11. Your Rights

Subject to applicable laws and regulations, you may have rights relating to your personal information, including the right to:

  • Request information about the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where legally permissible
  • Withdraw consent where processing is based on consent
  • Request restrictions on certain uses of your information where applicable
  • Opt out of promotional communications
  • Raise a privacy-related complaint or concern

To exercise an applicable right, please contact us using the details provided in the Contact Us section.

We may need to verify your identity before processing certain requests.

12. Children’s Privacy

Our website and services are not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

13. Information You Provide About Other People

If you provide us with personal information belonging to another person, such as a family member, guest, event participant, or colleague, you should ensure that you have the appropriate authority or permission to provide that information to us.

You should also ensure that the information you provide is accurate and relevant to the requested service.

14. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

Any updated Privacy Policy will be published on this page with a revised Effective Date. We encourage you to review this page periodically.

15. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us:

MKSEN EVENTS TRENDING (OPC) PRIVATE LIMITED
Director: Mohit Kumar Sen
Mobile: 8129671459
Email: Mkseneventspvtltd@gmail.com
Office Address: S1, 1st FLR, KARUNAKARAN.S, LOTTUS TOWER, KOVALAM JN., Vizhinjam, Thiruvananthapuram, Kerala – 695521, India
Website: mksenevents.com

We will make reasonable efforts to review and respond to privacy-related requests within a reasonable period and in accordance with applicable law.

16. Consent

By using our website and providing your personal information, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and used as described above.

Where applicable law requires consent for a particular processing activity, we will obtain such consent before carrying out that activity.